Privacy Policy

Zumbido Ltd., having its office at 1857 Parkside Drive, Pickering, Ontario, Canada – ON L1V 3N9 (” Company “, ” We “, ” Us “, or ” Our “) is committed to protecting Your privacy. This Privacy Policy applies to www.zumbidoexpress.com and its associated domains and subdomains (“ Website ” or “ Websites ”), Our android applications and Our iOS applications (“ Application ” or “ Applications ”). This privacy policy (“ Privacy Policy ”) explains how Your personal information is collected, used, and disclosed by the Company.If you as a person or entity register, place an order, access, or use Our Websites and/or Applications in any manner (“ You ” or “ Your ” or “ Customer ”), We will recognize that You have read, understood, and agreed to Our collection, storage, use, and disclosure of Your personal information in accordance with this Privacy Policy, Our End User License Agreement and any other documents that are notified by Us from time to time.

What Data do We collect?

We may collect the following information from You. The information is collected when You visit Our Website or Application, register with Us, place an order with Us, subscribe to our plans, subscribe to Our newsletter, or respond to any survey shared by Us or fill out a form.

Name and/or Username
Phone Number
Email Address
Mailing Address
Job Title
Billing Address
Age
Password

We may collect information from Your device(s) for a better user experience, this is optional, and You may choose to opt out of it.

Purpose of collection of Data

Any information We collect from You may be used in one of the following ways:

To provide services to You
To process transactions on the Website and/or Applications
To personalize Your experience (Your information helps Us respond to Your individual needs in a better manner)
To improve Our Website and Applications (We continually strive to improve Our service offerings based on the information and feedback We receive from You)
To improve Our Customer service (Your information helps Us to more effectively respond to Your Customer service requests and support needs)
To administer a contest, promotion, survey, or other Website and/or Application features
To send periodic emails and any other notifications to You
To make advertisements available to You

By submitting Your email address on Our Website or Applications, You agree to receive emails from Us. You can cancel Your participation in any promotional email list at any time by clicking on the opt-out link or by exercising the unsubscribe option that is embodied in the respective email . Email addresses submitted through the order processing page or subscription page will be used for the purpose of sending You information and/or updates pertaining to Your order/subscription. You hereby accept that this cannot be opted out of as the same is essential for Us to be able to provide You uninterrupted services. By submitting Your email address to Us, You also agree to allow Us to use Your email address for customer audience targeting on sites like Facebook, where We display custom advertising to specific people who have opted-in to receive communications from Us. In case You do not wish to receive such advertising, please notify Us by writing to contact[at]zumbido[dot]biz. We will cater to Your request as per timelines that will be notified to You along with the acknowledgement of Your request by Us.

How do We protect Your data?

We take precautions to protect Your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use Your information. However, neither people nor security systems are foolproof, including but not limited to encryption systems. Therefore, while We use commercially reasonable efforts to protect Your personal information, We cannot guarantee its absolute security. If any applicable law imposes any duty to protect Your personal information, You agree that intentional misconduct will be the standard used to measure Our compliance with the duty to protect Your information.

We implement a variety of security measures to maintain the safety of Your personal information that You provide Us when You place an order, or subscribe, or enter, or submit, or access Your personal information or in any other manner. Your information will be stored on a cloud server in the country where we collected the information from You . All information supplied by You is transmitted via Secure Socket Layer (SSL) technology and then encrypted into Our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. We cannot, ensure or warrant the absolute security of any information You transmit to Us or guarantee that Your information pertaining to the services will not be accessed, disclosed, altered, or destroyed by a breach of any of Our physical, technical, or managerial safeguards.

How do We share Your Personal data?

We may share the information that We collect from You, both personal and non-personal information, with third parties such as advertisers, contest sponsors, promotional and marketing partners, or companies whose products or services We think may interest You. We may also share it with Our current and future affiliated companies and business partners, and if We are involved in a merger, asset sale or other business reorganization, We may also share or transfer Your personal and non-personal information to Our successors-in-interest.
We may engage trusted third party service providers to perform functions and provide some services to Us, like database storage and management, e-mail management, marketing, credit card processing, customer service, payment gateway, etc. We may share Your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for Us and for You.
We may share portions of Our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If Your IP address is shared, it may be used to estimate general location and other technographic such as connection speed, whether You have visited the service in a shared location, type of device used to visit the service, etc. They may aggregate information about Our advertising and what You see on the Websites and Application and then provide auditing, research and reporting for Us and Our advertisers.
We may also disclose personal and non-personal information about You to government or law enforcement officials or private parties as We, in Our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect Our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.
We use “Cookies” to identify the areas of Our Website and Application that You have visited. A Cookie is a small piece of data stored on Your computer or mobile device by Your web browser. We use Cookies to personalize the content that You see on Our Website and/or Application. Most web browsers can be set to disable the use of Cookies. However, if You disable Cookies, You may not be able to access functionality on Our Website correctly. We never place personally identifiable Information in Cookies . For more information about the cookies we use, what they do, and how to disable them, please refer to our full Cookie Policy at zumbidoexpress.com
We work hard to make sure that ads are safe, unobtrusive, and as relevant as possible.
Cookies help to make advertising more effective. Without cookies, it’s really hard for an advertiser to reach its audience, or to know how many ads were shown and how many clicks they received.
We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited Your website. It allows Your company to seem like they’re “following” people around the internet by serving ads on the websites and platforms they use most.
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Us or any of its Corporate Affiliates (as defined herein), or that portion of Us or any of its Corporate Affiliates to which the Service relates, or in the event that We discontinue Our business or file a petition or have filed against Us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
We may disclose information (including personal information) about You to Our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with Us, whether by ownership or otherwise. Any information relating to You that We provide to Our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.
Except as set forth in this Privacy Policy, the Cookie Policy, the EULA, any other documents that are notified by Us from time to time or as specifically authorized by a Customer, We will not disclose any information to third parties.

For How Long Do We Retain Your data?

We retain Your information only so long as We need it to provide services to You and fulfill the purpose described in this policy. This is also the case for anyone that We share Your information with and who carries out services on Our behalf. When We no longer need to use Your information and there is no need for Us to keep it to comply with Our legal or regulatory obligations, We will either remove it from Our systems or anonymize it so that We can’t identify You.

Will there be international transfer of Your data?

We are incorporated in Canada. Information collected via Our Website or Application, through direct interactions with You, or from use of Our help services may be transferred from time to time to Our offices or personnel, or to third parties, located across jurisdictions, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, You voluntarily consent to the cross border transfer and hosting of such information.

When Can We update this Privacy Policy?

We retain the right to change this Privacy Policy at any time without Your consent. If We decide to change Our privacy policy, We will post those changes on this page, and update the Privacy Policy modification date below.

What is General Data Protection Regulation (GDPR)?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies. We may be collecting and using information from You if You are from the European Economic Area (EEA), in accordance with this Privacy Policy. Personal data is any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. We strongly believe that privacy of Your data is very important, and We have solid security and privacy practices in to protect Your data.

What are Data Subject Rights?

You have the right to ask Us for a copy of your personal data; to correct, delete or restrict processing of your personal data; and to obtain the personal data you provide in a structured, machine-readable format. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we do not have to process the data to meet a contractual or other legal requirement). Where we have asked for your consent, you may withdraw consent at any time. If you ask to withdraw your consent to Us processing your data, this will not affect any processing which has already taken place at that time.
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep. If you have unresolved concerns, you have the right to complain to a data protection authority.

California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) requires Us to disclose categories of Personal Information We collect and how We use it, the categories of sources from whom We collect Personal Information, and the third parties with whom We share it. These have been explained in detail in this Privacy Policy. We are also required to communicate information about rights California residents have under California law. Accordingly, You may exercise the following rights:

Right to Know and Access. You may submit a verifiable request for information regarding the:
1. Categories of Personal Information We collect, use, or share;
2. Purposes for which categories of Personal Information are collected or used by Us;
3. Categories of sources from which We collect Personal Information; and
4. Specific pieces of Personal Information We have collected about You
Right to Equal Service. We will not discriminate against You if You exercise Your privacy rights.
Right to Delete. You may submit a verifiable request to close Your account and We will delete Personal Information about You that We have collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If You make a request, We have one month to respond to You. If You would like to exercise any of these rights, please contact Us at contact[at]zumbido[dot]biz. We do not sell the Personal Information of Our users. For more information about these rights, please contact Us. We will not be responsible for any claims or liability or inconvenience arising from Us complying with Your request. We are not obliged to verify a request if in good faith we believe that the request has been initiated by You.

What are third party services?

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third- Party Services”).
You acknowledge and agree that We shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. We do not assume and shall not have any liability or responsibility to You or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to You and You access and use them entirely at Your own risk and subject to such third parties’ terms and conditions.
This Privacy Policy applies only to the services provided by Us and data collected by Us. Our services may contain links to other websites not operated or controlled by Us. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by Us. Please remember that when You use a link to go from Our Website/Application to another website, Our Privacy Policy is no longer applicable. Your browsing and interaction on any other website, including those that have a link on Our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about You.

Tracking Technologies

Google Maps APIs: is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few. Google Maps API may collect information from You and from Your Device for security purposes. Google Maps API collects information that is held in accordance with its own Privacy Policy.

Cookies: We use Cookies to enhance the performance and functionality of Our service but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or You would be required to enter Your login details every time You visit Our service as We would not be able to remember that You had logged in previously.

Local Storage: Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.

Sessions: We use “Sessions” to identify the areas of Our website that You have visited. A Session is a small piece of data stored on Your computer or mobile device by Your web browser.

How do We treat information of children?

We do not collect information from kids under the age of majority. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data without Your permission, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of majority without verification of parental consent, We take steps to remove that information from Our servers.

When do You give Your consent to this Privacy Policy?

By using Our service, registering an account, buying any type of subscription or making a purchase, You consent to this Privacy Policy.

What is the Governing Law?

The laws of Canada, excluding its conflicts of law rules, shall govern this Agreement and Your use of Our service. Your use of Our service may also be subject to other local, state, national, or international laws.